Terms & Conditions

Introduction

Welcome to af999, an internationally operated online gaming and betting platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player" or "User") and af999 governing your use of the website, mobile interface, games, and all related services offered through af999.

By registering an account, accessing the platform, placing a wager, or using any feature of af999, you confirm that you have read, understood, and accepted these Terms in their entirety. If you do not agree with any part of these Terms, you must discontinue use of the platform immediately.

af999 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform after any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

Eligibility

To register and use the af999 platform, you must satisfy all of the following eligibility criteria at the time of registration and at all times during your use of the service:

• You must be at least 21 years of age. af999 strictly enforces the 21+ age requirement and reserves the right to request proof of age at any time. Any account found to belong to a person under 21 will be immediately suspended and all funds forfeited.
• You must be a natural person acting on your own behalf and not on behalf of any third party.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law.
• You must not be an employee, contractor, agent, or immediate family member of an af999 employee involved in platform operations.

af999 reserves the right to refuse registration or suspend accounts at its sole discretion if eligibility requirements are not met or if any provided information is found to be false, inaccurate, or misleading.

Account Registration

Each player is permitted to hold only one registered account on af999. Duplicate accounts are strictly prohibited. If af999 identifies multiple accounts belonging to the same individual, all associated accounts may be closed and balances forfeited without prior notice.

When registering, you are required to provide accurate and complete information. You agree to keep the following account details current and truthful at all times:

• Full legal name as it appears on your national identity card (NID) or passport.
• A valid and personal email address accessible only by you.
• Your active mobile phone number registered in Bangladesh for verification purposes.
• Date of birth confirming you are aged 21 or above at the time of registration.

You are solely responsible for maintaining the confidentiality of your username and password. af999 will not be liable for any loss or damage arising from your failure to keep login credentials secure. If you suspect unauthorized access to your account, contact our support team immediately at [email protected].

Deposits and Withdrawals

af999 supports a range of payment methods tailored for players in Bangladesh. All transactions on the platform are processed in Bangladeshi Taka (BDT). The accepted payment channels include bKash, Nagad, Rocket, and Upay for mobile financial services, as well as Visa and Mastercard for card-based transactions.

The following rules govern all deposit and withdrawal transactions on af999:

• Minimum deposit and withdrawal amounts are displayed on the Cashier page and may be updated from time to time. Players should review the current limits before initiating a transaction.
• All deposits must be made from payment accounts held in the Player's own name. Third-party deposits are not accepted and will trigger a compliance review.
• Withdrawal requests are subject to identity verification (KYC). af999 may require you to submit supporting documents including a copy of your NID card and proof of payment ownership before releasing funds.
• af999 reserves the right to delay or decline any withdrawal if the platform has reasonable grounds to suspect fraudulent activity, money laundering, or a violation of these Terms.

Processing times vary by payment method. Mobile banking transfers via bKash, Nagad, and Rocket are typically processed within 24 hours during business days. af999 is not responsible for delays caused by third-party payment providers or banking institutions.

Bonuses and Promotions

af999 offers welcome bonuses, reload bonuses, free spins, and seasonal promotions to eligible players. All bonuses are subject to the following general conditions unless otherwise stated in the specific promotion's terms:

• Each bonus offer may only be claimed once per player, per household, and per IP address unless explicitly stated otherwise.
• Bonus funds carry wagering requirements (rollover conditions) that must be fulfilled before any associated winnings can be withdrawn. The applicable rollover multiplier will be stated clearly in each promotion.
• af999 reserves the right to void any bonus or associated winnings if it determines the bonus was claimed through fraudulent means, technical exploitation, or in breach of these Terms.
• Promotional offers are time-limited. af999 may withdraw, alter, or cancel any promotion at any time without prior notice. Eligibility for promotions during major events such as the BPL, IPL, and T20 World Cup may be subject to additional conditions.

Players are advised to read the full terms of each individual promotion before opting in. Questions regarding specific promotions can be directed to our support team via email at [email protected].

Responsible Gaming

af999 is committed to promoting responsible gaming among all its users. We recognize that gambling can become problematic for some individuals, and we actively support tools that help players maintain control over their gaming activity. Players are encouraged to set personal deposit limits, session time limits, and to use the self-exclusion feature if they feel their gambling behaviour is becoming harmful.

This platform is strictly for users aged 21 and above. af999 does not knowingly permit minors to access gambling services. For more detailed guidance on responsible gaming tools and self-help resources, please visit our dedicated Responsible Gaming page.

Prohibited Activities

The following activities are strictly prohibited on the af999 platform. Engaging in any of the below may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Using automated bots, scripts, software, or any other non-human means to interact with the platform or manipulate game outcomes.
• Engaging in any form of money laundering, collusive betting, or fraudulent activity in connection with af999 games, bonuses, or withdrawals.
• Opening, operating, or assisting any undisclosed third party in accessing the platform through your account credentials.
• Deliberately exploiting technical errors, glitches, or software vulnerabilities in any game or platform feature for financial gain.
• Providing false, misleading, or forged documents during KYC verification or at any other stage of the account lifecycle.

af999 employs advanced fraud detection systems and cooperates with payment processors and security services to identify and act on prohibited activity. Players who are found to have engaged in any prohibited activity forfeit all accumulated balances and winnings.

Intellectual Property

All content on the af999 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, game interfaces, and software — is the exclusive property of af999 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes. You may not copy, reproduce, redistribute, republish, download, display, post, transmit, or sell any content from af999 without prior written consent.

Limitation of Liability

To the fullest extent permitted by applicable law, af999, its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, service interruption, or computer damage, arising out of or related to your use of the platform.

af999 makes no warranty, express or implied, that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the platform is at your sole risk. We do not guarantee the accuracy, completeness, or timeliness of any information displayed on the platform.

Amendments to Terms

af999 may revise these Terms at any time by posting an updated version on the platform. The updated Terms will take effect immediately upon posting unless a specific future effective date is stated. It is your responsibility to check this page regularly for changes.

Your continued use of af999 following the posting of revised Terms constitutes your acceptance of those changes. If you disagree with any revised Terms, your sole remedy is to discontinue use of the platform and close your account.

Governing Law

These Terms shall be governed by and construed in accordance with internationally recognised principles of online gaming law. Any disputes arising in connection with these Terms or your use of af999 shall be subject to binding arbitration or resolution through af999's internal dispute resolution process before any external legal proceedings are initiated. af999 operates as a safe and reliable platform committed to fair play and transparent dispute handling for all Bangladesh players.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, our team is available to assist you. Please reach out to us via email and we will respond within 1 business day during Bangladesh Standard Time (BST, UTC+6) working hours.

Email: [email protected]